All parcels from Order Medication Online Australia will be sent in plain and unmarked packaging for security and privacy. We will try our best to offer you the solution that will fully meet your interests. Orders will be dispatched promptly once payment has been processed and received.

Australian orders will be delivered via Australia Post, eParcel or a courier service, to provide you prompt and secure shipping across Australia and may require a signature upon receipt. We aim to dispatch most orders within 1-2 business day. Orders placed on Friday or over the weekend will be processed on Mondays. Please provide an address where someone will be available during business hours to receive your parcel, otherwise collection from your local post office may be necessary. You will be notified via email if there is any unusual delay on your order and business addresses are preferable. Please accommodate for delays as this may happen through Australia Post and our other courier partners for remote areas.

International Customers

International orders will be shipped via Australia Post Airmail. Please allow up to 10 days for international Airmail delivery but rest assure the shipping price that you pay is the actual price of shipping. We do not dispatch during weekends and NSW Public Holidays. Order Medication Online Australia orders are processed on business days (Monday to Friday). All orders are shipped from our NSW warehouse.

Customs

International customers are responsible for understanding the customs laws and regulations of your country. Orders held in customs or otherwise prevented from entering the country are the responsibility of the customer only. Please note that in addition to the shipping we charge, there may be an additional charge on your package according to your country customs.

Order Tracking

Once your order has been dispatched from our warehouse you will receive an automated email from us with your parcel tracking details. Please ensure that we have your correct email address at the time of placing your order so as you can be kept up to date with your orders delivery status. You can update your email address at any time via the My Account section of our website.

Dispatch Delays

Orders will be dispatched within one business day providing all items are in stock. We do not send partial deliveries. Please contact our customer service team via email if you have any concerns about your order.

Contact Us

Order Medication Online Australia is not viable for any parcels returned to sender because of an incorrectly supplied shipping address. In the instance a parcel is returned to sender, we will contact you for further instructions. You may request a refund or choose for your parcel to be reshipped. In both instances, an additional freight charge will need to be applied to your order (including orders qualifying for free shipping). If you have any questions or concerns about shipping, please don’t hesitate to contact us at support@ordermedicationonlineau.com.